Level A
- Articulates value of safety, diversity, equity, inclusion and belonging in order to build trust
Level B
- Demonstrates organizational commitment to culture of safety, diversity, equity, inclusion, and belonging in order to build trust
Level C
- Builds systems to ensure culture of safety, diversity, equity, inclusion, and belonging in order to build trust
Level D
- Provides leadership to achieve a culture of safety, diversity, equity, inclusion, and belonging in order to build trust
Author: Tanya White-Davis, PsyD, and Ellen Tattelman, MD
Resources
Diversifying the Physician Workforce - From Rhetoric to Positive Action. Capers Q 4th, N Engl J Med. 2023 Mar 9;388(10):865-867.
Teaching Racial Affinity Caucusing as a Tool to Learn About Racial Health Inequity Through an Experiential Workshop. Guh J, Krinsky L, White-Davis T, Sethi T, Hayon R, Edgoose J. Fam Med. 2020 Oct;52(9):656-660. doi: 10.22454/FamMed.2020.596649.
Abolitionist Reimaginings of Health. Khan ZH, Iwai Y, DasGupta S. AMA J Ethics. 2022 Mar 1;24(3):E239-246.
Dismantling Structural Racism in the Academic Residency Clinic. Vanjani R. Pitts A, Aurora P. N Engl J Med. 2022;386:2054-2058.
Level A
- Describes organizational goals and standards
Level B
- Identifies organizational strengths and areas of improvement
Level C
- Evaluates identified organizational goals and standards
Level D
- Leads initiatives to achieve organizational goals and standards
Author: Bharat Gopal, MD MPH
Resources
Mullan PB, Lypson ML. Communicating Your Program's Goals and Objectives. J Grad Med Educ. 2011 Dec;3 (4):574-6. doi: 10.4300/JGME-03-04-31. PMID: 23205213; PMCID: PMC3244330. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3244330/.
Thoma B, Gottlieb M, Boysen-Osborn M, King A, Quinn A, Krzyzaniak S, Pineda N, Yarris LM, Chan T. Curated Collections for Educators: Five Key Papers about Program Evaluation. Cureus. 2017 May 4; 9(5):e1224. doi: 10.7759/cureus.1224. PMID: 28589073; PMCID: PMC5453746. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5453746/.
Level A
- Demonstrates knowledge of relevant standards
Level B
- Effects improvements to meet or exceed compliance standards
Level C
- Analyzes regional and national trends to anticipate opportunities for improvement
Level D
- Leads regional/national changes in compliance standards to address professional and societal needs
Author: Bharat Gopal, MD MPH
Resources
Frank, J.R., Taber, S., van Zanten, M. et al. The role of accreditation in 21st century health professions education: report of an International Consensus Group. BMC Med Educ 20(Suppl 1), 305 (2020).
https://bmcmededuc.biomedcentral.com/articles/10.1186/s12909-020-02121-5.
Accreditation. www.acgme.org. Accessed May 1, 2024.
https://www.acgme.org/archived-web-pages/program-directors-and-coordinators/welcome/accreditation/.
Accreditation Process Overview. LCME. https://lcme.org/about/accreditation-process-overview/.
Health Care Settings | The Joint Commission. www.jointcommission.org.
https://www.jointcommission.org/what-we-offer/accreditation/health-care-settings/.
Boatright DH, Samuels EA, Cramer L, et al. Association Between the Liaison Committee on Medical Education’s Diversity Standards and Changes in Percentage of Medical Student Sex, Race, and Ethnicity. JAMA. 2018; 320(21):2267-2269. https://jamanetwork.com/journals/jama/fullarticle/2717462.
Level A
- Identifies relevant process improvement projects in department
Level B
- Successfully completes system process improvement
Level C
- Serves as subject matter expert in process improvement for organization
Level D
- Leads process improvement initiatives
Author: Tina Kenyon, ACSW
Resources
Components of a Process Improvement / Quality Improvement project: From the AHRQ Practice Facilitation Handbook: Module 14. Creating Quality Improvement Teams and QI Plans. Content last reviewed March 2022. Agency for Healthcare Research and Quality, Rockville, MD. https://www.ahrq.gov/ncepcr/tools/pf-handbook/mod14.html.
Model for Improvement: Institute for Healthcare Improvement. https://www.ihi.org/resources/how-to-improve. Langley GL, Moen R, Nolan KM, Nolan TW, Norman CL, Provost LP. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (2nd edition). San Francisco: Jossey-Bass Publishers; 2009.
Level A
- Acknowledges and makes use of unique values, strengths and styles among peers and stakeholders
- Identifies key drivers of effective teamwork
Level B
- Facilitates integration of unique values, strengths and styles among peers and stakeholders
- Applies principles of teamwork to promote positive team dynamics
Level C
- Ensures that peers and stakeholders remain open to alternative perspectives, approaches, and styles
- Implements and sustains team performance
Level D
- Teaches and role models interprofessional collaboration, respecting unique values, strengths and styles among peers and stakeholders
- Acts as a resource to the team to develop trust and coach members
Authors: Bharat Gopal, MD MPH
Resources
Coursera on Teamwork skills - Foundational information that provides links to other coursework: Important Teamwork Skills and How to Improve Yours | Coursera.
Chakraborti C, Boonyasai RT, Wright SM, Kern DE. A systematic review of teamwork training interventions in medical student and resident education. J Gen Intern Med. 2008 Jun;23(6):846-53. doi: 10.1007/s11606-008-0600-6. Epub 2008 Apr 2. PMID: 18386100; PMCID: PMC2517885. A Systematic Review of Teamwork Training Interventions in Medical Student and Resident Education - PMC (nih.gov).
Schot, Evert, Lars Tummers, and Mirko Noordegraaf. “Working on Working Together. A Systematic Review on How Healthcare Professionals Contribute to Interprofessional Collaboration.” Journal of Interprofessional Care. 34, no. 3 (2020): 332–42. doi:10.1080/13561820.2019.1636007. Working on working together. A systematic review on how healthcare professionals contribute to interprofessional collaboration: Journal of Interprofessional Care: Vol 34, No 3 (tandfonline.com).
Level A
- Describes principles of effective HR management
Level B
- Successfully manages human resources to fulfill the mission, vision and values of the organization
Level C
- Identifies gaps in human resource management skills in department and contributes to addressing them
Level D
- Teaches and mentors others in HR management
*Sociocultural biases include class, gender identity and expression, sexual orientation, race, ethnicity, ability (mental or physical), education, age, language, finances, religion, body habitus, etc.
Authors: Bharat Gopal, MD MPH
Resources
Human Resource Management - Introduction: Bright DS. Principles of management. OpenStax College; 2019. 11.1 An Introduction to Human Resource Management - Principles of Management | OpenStax.
The role of human resources management on enhancing the teaching skills of faculty members. Rafiei N, Davari F. The role of human resources management on enhancing the teaching skills of faculty members. Materia socio-medica. 2015 Feb;27(1):35. MSM 2015-1- Dubravko - 19.02.2015.indd (nih.gov).
Human resource development: the management, planning and training of health personnel. STEPHANIE SIMMONDS, Human resource development: the management, planning and training of health personnel, Health Policy and Planning, Volume 4, Issue 3, September 1989, Pages 187–196, https://doi.org/10.1093/heapol/4.3.187. Human resource development: the management, planning and training of health personnel | Health Policy and Planning | Oxford Academic (oup.com).
Level A
- Identifies options for leadership succession
Level B
- Analyzes succession options to ensure leadership continuity
Level C
- Implements succession plans to ensure leadership continuity
Level D
- Institutes program infrastructure to ensure leadership continuity
Authors: Tina Kenyon, ACSW
Resources
Succession Planning in Health Care Organizations. Fibuch, Eugene, MD, CPE, CHCQM, FAIHQ; Van Way, Charles W, III, MD FACS, FCCP, FCCM. Physician Executive; Tampa Vol. 38, Iss. 5, (Sep/Oct 2012): 44-7.
Sibbald, Shannon L. PhD; Wathen, C. Nadine PhD; Kothari, Anita PhD. Managing Knowledge in Transitions: Experiences of Health Care Leaders in Succession Planning. The Health Care Manager. 36(3):p 231-237, 7/9 2017. | doi: 10.1097/HCM.0000000000000167.
Groves, K.S. (2007), "Integrating leadership development and succession planning best practices". Journal of Management Development, Vol. 26 No. 3, pp. 239-260. https://doi.org/10.1108/02621710710732146.
Blouin, Ann Scott PhD, RN; McDonagh, Kathryn J. PhD, RN, FAAN; Neistadt, Allyson M. MPH; Helfand, Bradley MA, MPH. Leading Tomorrow's Healthcare Organizations: Strategies and Tactics for Effective Succession Planning. JONA: The Journal of Nursing Administration 36(6):p 325-330, June 2006.
