ONLINE COURSES

Giving Feedback Course

Take STFM's Giving Feedback course to learn the principles of giving quality feedback and then take you to the next level by showing you when to give feedback, where, and what models you can use.

ENROLL IN THE GIVING FEEDBACK COURSE

Giving feedback is a critical part of teaching future family physicians, but giving consistent, quality feedback can sometimes be challenging. This online course will introduce you to the principles of giving quality feedback and then take you to the next level by showing you when to give feedback, where, and what models you can use. The Giving Feedback course is an online course containing interactive modules, videos, readings, and quizzes. The course will take approximately 45 minutes to complete.

Learning Objectives

After completing this course, you'll be able to:

Identify the barriers to giving quality feedback
Define the elements of quality feedback
Use the three levels of feedback with learners
Engage learners in a collaborative feedback process
Increase the effectiveness of your feedback delivery
Use proven models to structure your feedback sessions

Certificate Information

Completion of this course provides the learner with a Certificate of Completion.To download your certificate, log in to your STFM account and go to the Online Learning page. Once you are in the Learning Management System, you can download your certificate from the course page.

How to Enroll

Price: $99Have an STFM account? Access the course here. We suggest logging in to your STFM account first.Don't have an STFM account? click here to create one, then use the link above to enroll.Already enrolled? Go to the Online Learning page of your account to find the course. On desktop browsers, the list of your enrolled courses is toward the bottom of your Online Learning dashboard.

Authors of the Giving Feedback Course

John Delzell
Emily Walters

Technical Requirements

In order to have a positive experience, we recommend you view STFM's online courses on a desktop computer, laptop, or tablet. Smartphones are not supported at this time.

Questions?

If you have questions about the online Giving Feedback course, contact Brian Hischier, manager of online education, at (913) 800-5198 or the email link below.

CONTACT STAFF

11400 Tomahawk Creek Parkway

Leawood, KS 66211

(800) 274-7928

stfmoffice@stfm.org

Tips for Using STFM's AI Assistant

STFM's AI Assistant is designed to help you find information and answers about Family Medicine education. While it's a powerful tool, getting the best results depends on how you phrase your questions. Here's how to make the most of your interactions:

1. Avoid Ambiguous Language

Be Clear and Specific: Use precise terms and avoid vague words like "it" or "that" without clear references.

Example:

Instead of: "Can you help me with that?"

Try: "Can you help me update our Family Medicine clerkship curriculum?"

Why this is important: Ambiguous language can confuse the AI, leading to irrelevant or unclear responses. Clear references help the chatbot understand exactly what you're asking.

2. Use Specific Terms

Identify the Subject Clearly: Clearly state the subject or area you need information about.

Example:

Instead of: "What resources does STFM provide?"

Try: "I'm a new program coordinator for a Family Medicine clerkship. What STFM resources are available to help me design or update clerkship curricula?"

Why this is better: Providing details about your role ("program coordinator") and your goal ("design or update clerkship curricula") gives the chatbot enough context to offer more targeted information.

3. Don't Assume the AI Knows Everything

Provide Necessary Details:The STFM AI Assistant has been trained on STFM's business and resources. The AI can only use the information you provide or that it has been trained on.

Example:

Instead of: "How can I improve my program?"

Try: "As a program coordinator for a Family Medicine clerkship, what resources does STFM provide to help me improve student engagement and learning outcomes?"

Why this is important: Including relevant details helps the AI understand your specific situation, leading to more accurate and useful responses.

4. Reset if You Change Topics

Clear Chat History When Switching Topics:

If you move to a completely new topic and the chatbot doesn't recognize the change, click the Clear Chat History button and restate your question.

Note: Clearing your chat history removes all previous context from the chatbot's memory.

Why this is important: Resetting ensures the AI does not carry over irrelevant information, which could lead to confusion or inaccurate answers.

5. Provide Enough Context

Include Background Information: The more context you provide, the better the chatbot can understand and respond to your question.

Example:

Instead of: "What are the best practices?"

Try: "In the context of Family Medicine education, what are the best practices for integrating clinical simulations into the curriculum?"

Why this is important: Specific goals, constraints, or preferences allow the AI to tailor its responses to your unique needs.

6. Ask One Question at a Time

Break Down Complex Queries: If you have multiple questions, ask them separately.

Example:

Instead of: "What are the requirements for faculty development, how do I register for conferences, and what grants are available?"

Try: Start with "What are the faculty development requirements for Family Medicine educators?" Then follow up with your other questions after receiving the response.

Why this is important: This approach ensures each question gets full attention and a complete answer.

Examples of Good vs. Bad Prompts

Bad Prompt

"What type of membership is best for me?"

Why it's bad: The AI Chat Assistant has no information about your background or needs.

Good Prompt

"I'm the chair of the Department of Family Medicine at a major university, and I plan to retire next year. I'd like to stay involved with Family Medicine education. What type of membership is best for me?"

Why it's good: The AI Chat Assistant knows your role, your future plans, and your interest in staying involved, enabling it to provide more relevant advice.

Double Check Important Information

While the AI Chat Assistant is a helpful tool, it can still produce inaccurate or incomplete responses. Always verify critical information with reliable sources or colleagues before taking action.

Technical Limitations

The Chat Assistant:

Cannot access external websites or open links
Cannot process or view images
Cannot make changes to STFM systems or process transactions
Cannot access real-time information (like your STFM Member Profile information)

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Giving Feedback Course

Learning Objectives

Certificate Information

How to Enroll

Authors of the Giving Feedback Course

Technical Requirements

Questions?

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AI Chatbot Tips

Tips for Using STFM's AI Assistant

1. Avoid Ambiguous Language

Example:

2. Use Specific Terms

Example:

3. Don't Assume the AI Knows Everything

Example:

4. Reset if You Change Topics

5. Provide Enough Context

Example:

6. Ask One Question at a Time

Example:

Examples of Good vs. Bad Prompts

Bad Prompt

Good Prompt

Double Check Important Information

Technical Limitations

STFM AI Assistant