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General Sessions

Friday, February 10

7:50–9:30 am

Burnout Proof Live

Dike Drummond, MD, CEO of, Seattle, WA

Research consistently shows that an average of 1 in 3 doctors suffer from symptomatic burnout on any given office day, – worldwide – regardless of specialty. Some surveys show burnout rates over 70%. Physician burnout and its complications are the #1 threat to a physician’s medical career. All healthcare professionals experience similar workplace stressors. Doctors, PAs, nurses, allied health workers, and hospital administrators are all at risk. During this highly interactive, training and coaching session, attendees will learn the difference between stress and burnout, and will learn and practice Dr Drummond’s seven most impactful stress relief techniques. Each attendee will leave with a personal stress reduction action plan.

Learning Objectives:

Participants will:

  • understand the difference between stress and burnout
  • understand the three main symptoms of burnout and how they differ in men and women
  • be able to recognize burnout in themselves and others
  • understand first steps to reverse burnout in themselves and colleagues
  • understand burnout’s pathophysiology, effects, complications and four main causes
  • develop a personal burnout prevention plan and identify their first action step
  • learn and practice the five most impactful stress relief tools in Dr Drummond’s executive coaching practice, including the Ideal Job Description process, EMR Strategy, Schedule HACK and Boundary Ritual

Dr Drummond is a high-energy coach, speaker, and trainer with a unique talent for enabling transformation rather than just providing entertainment or information. He delivers highly interactive, fully customized teaching on stress management and burnout prevention, physician engagement and tools for effective physician leadership. He is a Mayo trained family physician with a unique combination of ground level experience in medicine, leadership, coaching, and personal & business  development. 

Dr Drummond graduated from the Mayo Medical School in Rochester, Minnesota  and completed his family medicine residency at the Shasta Cascade Program in Redding, California. He practiced full spectrum family medicine for 11 years as a member of the Skagit Valley Medical Center in Mount Vernon, Washington. He was also the chairman of the Executive Committee and managed care medical director for that organization. He left his full-time medical practice in 1999 to become COO of Superteams, LLC providing leadership and facilitation training to Lean Six Sigma Black Belts in all branches of the US Military. He is a certified life and business coach with extensive experience in personal and business development with physicians and entrepreneurs over the last 10 years. Dr Drummond is CEO providing burnout treatment and prevention coaching to physicians and other health care providers. He has extensive published writings on burnout prevention, leadership, and work life balance. He is the author of the book "Stop Physician Burnout - what to do when working harder isn't working". He is also the creator of the 1 Minute Mindfulness Online Training Program and the Physician Burnout MATRIX Report with more 117 ways to lower stress and prevent physician burnout.

Saturday, February 11

8:20–9:20 am

Family Medicine as a Career: Messaging From Strength and Passion

Wanda Filer, MD, MBA, FAAFP, York, PA

The transition from student interest in family medicine to increasing student choice of family medicine is upon on. This talk will explore how we can better deliver the family medicine message to students, not as agnostics or in dry academic terms, but with the passion and enthusiasm that family medicine enjoys. Telling our story from a position of power will be explored.

Learning objectives:

Participants will

  • become familiar with the strong favorable trends underway in family medicine
  • learn how to incorporate those trends into our messages to students
  • learn how to speak from a position of power rather than weakness

Wanda Filer, MD, MBA, FAAFP, a family physician in York, Pennsylvania, is board chair of the American Academy of Family Physicians. Previously, she served 1-year terms as president and president-elect, and 3 years as a member of the AAFP Board of Directors. The AAFP represents 124,900 physicians and medical students nationwide. As board chair of the AAFP, Dr Filer advocates on behalf of family physicians and patients to inspire positive change in the US health care system. She is the founder and president of the Strategic Health Institute in York, a health care consulting firm dedicated to building awareness of today’s health issues and the need for change. In addition, she is a family physician at Family First Health, a federally qualified health center in York and Adams Counties. She also served 6 years as the associate program director at the York Hospital Family Practice Residency Program. She has served on the AAFP Commission on Governmental Advocacy, as board liaison to the AAFP Commission on Continuing Professional Development, and on the board of FamMedPAC, the AAFP’s political action committee, and as a trustee on the AAFP Foundation Board. Dr Filer is a past president and an active member of the Pennsylvania Academy of Family Physicians, including having served 6 years as the chapter’s delegate or alternate delegate to the AAFP Congress of Delegates.


At the state level, Dr Filer has the distinction of having served as the first Physician General of Pennsylvania. She also has served as an ad hoc member of the Pennsylvania State Board of Medicine and Pennsylvania State Board of Osteopathic Medicine. She is past-president of the Pennsylvania chapter of the American Cancer Society. She is the honorary chair of Vision of Hope for the Pennsylvania Coalition Against Rape, which focuses on the prevention of child sexual assault. Filer also worked for 18 years as a health correspondent for WGAL-TV, the NBC affiliate in Lancaster, Pennsylvania. Filer earned her medical degree from Hahnemann University in Philadelphia and completed family medicine residency at Underwood Memorial Hospital in Woodbury, New Jersey. She earned an executive MBA from Pennsylvania State University. 


Sunday, February 12

8:30–9:30 am

The Robot Will See You Now: The Evolving Future of Family Medicine



Aaron Michelfelder, MD and Michelle Byrne, Loyola University Chicago 

The future of family medicine involves reimagining the health care team to include some surprising participants. New technologies are disrupting the current models of primary care, and reorientation to new approaches of care delivery is knocking at our door. Leadership is fluid and the robots are getting better, so how do we preserve human touch? Buckle your seatbelts, bring your enthusiasm and resilience, and join a current family physician and a future family physician to explore the technology, teams, and touch of the family medicine practice of tomorrow. 

Learning objectives:

Participants will:

  • foster openness to new possibilities for the structure and function of the future family medicine team
  • analyze the role of touch from both people and technology in caring for patients
  • define several disruptive technologies impacting the transformation of family medicine  

Aaron Michelfelder, MD, FAAFP, received his MD from Loyola University Chicago Stritch School of Medicine and completed a family medicine residency at Lutheran General Hospital in Park Ridge, Illinois. He joined the Stritch School of Medicine and Loyola University Medical Center as a faculty member in 2000. He later completed a fellowship in medical acupuncture and advanced training in medical hypnosis. He currently serves as Loyola’s chair of family medicine, co-director for Loyola’s Institute for Transformative Interprofessional Education, and is a professor of family medicine, bioethics & health policy, and medical education. His clinical practice includes general family medicine along with integrative medicine. His research interests are in practice transformation and the process of traveling from interprofessional education to collaborative practice. He is also interested in global health and has participated in 18 international trips to nine countries.

Michelle Byrne is a medical student at Loyola University Chicago. Prior to medical school, she worked in health policy and operations in Washington DC and Kansas City, KS while obtaining her MPH. This work, in conjunction with her experiences with those most marginalized in our world, eventually led her to pursue a career in clinical medicine to see patients of her own. As a physician, she hopes to practice Family Medicine in an underserved urban setting and to be involved with broader movements toward justice and equity in our health care system. She is passionate about the intersection of medicine with public health, environment, socioeconomic inequity, race, immigration, faith, education, incarceration, and other humanitarian issues. She looks forward to a career in family medicine in which she partners with patients and accompanies them on their own unique journeys toward health.   

Copyright 2017 by Society of Teachers of Family Medicine